Corruption, extortion, and bribery
opseo supports the global efforts to fight corruption, extortion, and bribery.
opseo’s commitment to doing business with integrity requires consistently high global standards. opseo takes a zero-tolerance approach towards bribery and corruption; this applies to all opseo operations, regardless of local business practices, and prohibits both public and commercial bribery (e.g. to or from any third party). When in doubt, an opseo employee is expected to convey any concerns to opseo management.
No form of bribery and corruption will be tolerated and may lead to disciplinary action.
opseo respects the privacy of all individuals, including employees and patients/clients, and their personal data, including digital information opseo holds about them.
At opseo, personal data is handled appropriately and in accordance with the law. The protection of patient and business-related data, in particular the strict adherence to patient or insured person confidentiality and compliance with the relevant data protection regulations, are essential foundations of our actions.
Confidential information and patient and business records must be protected from the view of third parties and employees who are not involved, be it in relation to patients, private or business partners or to our employees themselves. Similarly, such information and data must not be made available to third parties or employees not involved in the process. Personal data may only be collected, processed and used to the extent that this is necessary for tasks to be duly fulfilled and as per the statutory provisions.
Data and information security breaches must be reported immediately to the opseo Group’s data privacy officer.
Financial responsibility (accurate records)
The financial reports and other information that opseo maintains internally and the financial information it provides to shareholders, regulators and other stakeholders must be accurate and complete. opseo records provide valuable information for the business and evidence of opseo actions, decisions, and obligations. Procedures and processes must be in place to ensure that underlying transactions are properly authorized and accurately recorded. Any failure to record transactions accurately or falsifying or creating misleading information or influencing others to do so, could constitute fraud and result in fines or penalties for employees or for opseo. opseo records all transactions accurately, completely, and promptly; it only performs transactions, such as buying, selling or transferring services and goods, for which it is authorized. opseo ensures transactions are legally approved and based on valid documentation. The Finance & Controlling section has measures in place to avoid any potential fraud or other misrepresentation of accounting or other information. opseo holds and retains records as per local laws/regulations and employees co-operate fully, openly, and honestly with internal/external auditors, tax authorities, and other regulators. opseo’s management team and the Finance & Controlling section ensure opseo complies with all applicable laws, external reporting standards and regulations, such as international and national accounting standards, financial regulator rules, HSE requirements, corporate governance codes, and regulatory standards.
Disclosure of information
opseo has Information Classification, Handling and Protection standards covering the use of information within opseo. All opseo employees must understand and adhere to these standards and take personal responsibility for the proper use, circulation, storage, protection, and disposal of opseo information. opseo information is only distributed on a “need-to-know” basis. All opseo employees must take care not to disclose information in public places and externally to third parties unless in accordance with the opseo Information Classification & Information Handling standards. This includes taking all the necessary steps to protect information in documents and on IT devices outside the workplace. opseo employees must also immediately report events which could impact the security of opseo information by following the information security reporting procedures. This includes, but is not limited to, clicking links or attachments in suspicious emails, inadvertently sharing confidential information with the wrong recipient, or any other relevant events.
Fair competition and antitrust
opseo co-operates fully with the competition authorities while consistently and robustly defending its legitimate interests.
opseo acts in the market as a fair and responsible competitor and undertakes to comply with applicable competition and antitrust laws. opseo does not participate in collusion or agreements with other companies that violate competition or antitrust laws. Our company’s competition policy shall be strictly followed by each of our employees.
Counterfeit parts and intellectual property
opseo employees are responsible for ensuring opseo’s assets are protected, including physical and intellectual property. All opseo employees must therefore report to opseo management if they suspect that any counterfeit product, service, communication, or marketing practice infringes opseo copyright, trademarks, patents, design rights, domain names, and/or any other intellectual property rights.
All opseo employees must ensure appropriate contracts are in place with clauses to protect opseo’s intellectual property rights and ensure freedom to use results when undertaking collaborative work with third parties. Moreover, opseo employees must make sure to perform the lawful checks and filings with respect to patents, designs and trademarks or other intellectual property rights when researching, developing or preparing to launch new products, brands, services, designs, inventions, communication, advertising, and promotional materials. opseo employees must not violate any valid patents, design rights, trademarks, copyrights, and other intellectual property rights of any third party. opseo employees do not remove any of opseo’s physical assets or property from company premises without permission or use them for inappropriate purposes.
Whistleblowing and protection against reprisals
opseo provides transparent, fair, and confidential procedures for employees to raise relevant concerns. These enable employees to discuss any situation where they believe they have been discriminated against or treated unfairly or without respect or dignity.